Privacy Policy

Ace88's Privacy Policy — Your information is safe with us

Ace88 believes that protecting every member's personal data is our greatest responsibility. In this privacy policy, we explain clearly — how ace88 collects your information, why it does so, and how it keeps it safe.

Last updated: January 2026
256-bit SSL Encryption
No Selling Data to Third Parties
Full confidentiality guaranteed
Following International Standards

How ace88 protects your privacy

A quick overview of the key points in our data protection policy

Advanced Encryption

All your personal and financial data on ace88 is protected with 256-bit SSL encryption — the same technology used by the world's leading banks and financial institutions.

No Data to Third Parties

Ace88 never sells your personal data to advertisers or third parties. Data is used solely to provide services and meet legal obligations.

Secure Data Storage

Ace88 stores your data on internationally certified secure servers. Regular security audits and penetration testing are conducted to keep ace88's servers protected.

Your Control

On ace88, you decide what information ace88 stores. You can contact ace88 support at any time to view, correct, or delete your data.

Cookie Transparency

Ace88 is fully transparent about the types of cookies it uses. You have control over all cookies except those that are strictly necessary.

International standards

Ace88's privacy policy is built in accordance with international data protection laws and GDPR guidelines. ace88 always operates within the law.

1Introduction & Applicability

Welcome to ace88's privacy policy. ace88 is an internationally licensed online gaming platform serving players in Bangladesh and beyond. ace88 believes that protecting each member's privacy is not just a legal obligation — it is our ethical commitment.

This Privacy Policy applies to ace88's website, mobile app, and all other digital services. By using any ace88 service, you automatically agree to this Privacy Policy. Please read it carefully before you start using ace88.

Important: ace88's privacy policy is built in accordance with international data protection laws, GDPR, and applicable local legislation. ace88 always upholds your rights.

Members will be notified in advance of any changes to ace88's privacy policy. We recommend checking the ace88 privacy policy page regularly.

2What Information We Collect

Ace88 only collects information that is necessary to provide its services. ace88 never collects unnecessary or excessive data. The types of information ace88 collects are detailed below:

Data Type Example Mandatory?
Identity Information Name, date of birth, nationality Yes
Contact Information Email, phone number Yes
Identity Verification Documents NID, Passport For KYC
Financial Information Payment methods, transaction history Yes
Device Information IP address, browser type, OS Automatic
Gaming Activity Game history, bet amounts, session duration Automatic

Ace88 collects information directly from you at the time of registration. Some data is also collected automatically while you browse the ace88 website, such as your IP address and cookie data. As part of the ace88 KYC process, you may be required to submit a copy of a government-issued ID.

3Purpose of Data Collection

Ace88 is fully transparent about every reason it collects your data. The purposes for which ace88 uses your information:

  • Account creation and management: To register on ace88, verify login, and manage your account.
  • Identity Verification (KYC): ace88 is required to verify the identity of every member in accordance with international law.
  • Financial Transactions: To process deposits, withdrawals, and other financial transactions on ace88.
  • Customer Support: ace88's support team uses your information to resolve issues quickly.
  • Security Assurance: To protect ace88 and its members from fraud and cyberattacks.
  • Responsible Gaming: Members' gaming behavior is monitored on ace88 to help prevent gaming addiction.
  • Promotional Communications: To keep you informed about new ace88 offers and bonuses (with your consent only).
  • Legal obligations: ace88 retains data to comply with applicable laws and regulatory requirements.

ace88 never uses your data beyond the purposes stated above. Every ace88 employee strictly adheres to our data privacy policy.

4Who We Share Your Information With

Ace88 never sells your data and does not share it with any unauthorized third parties. However, in certain circumstances, ace88 may share limited information:

  • Payment Processor: Only the information required to complete transactions is shared with ace88's payment partners, including bKash, Nagad, and Rocket.
  • Game Provider: ace88's game partners (such as Evolution and Pragmatic Play) may receive limited data necessary to operate their games.
  • KYC service provider: ace88 uses trusted third-party KYC partners for identity verification.
  • Legal authorities: ace88 may be required to provide information in response to a valid court order or government request.
  • Anti-fraud system: ace88 uses specialized security services to detect fraud.

ace88 never: Selling your data to advertisers, sharing it on social media platforms, or using it for marketing purposes without your consent.

All of ace88's third-party partners are bound by strict data protection agreements. ace88 ensures that these partners also adhere to international data protection standards.

5Data Storage & Security

Ace88 uses the latest technology to protect your data. ace88's security infrastructure is regularly audited against international standards.

  • Encryption: All data transfers on ace88 use TLS 1.3 encryption, and all stored data is protected with AES-256 encryption.
  • Firewall: ace88's servers are protected by multi-layered firewalls that prevent unauthorized access.
  • Regular Audits: ace88 undergoes third-party security audits every three months.
  • Staff Training: All ace88 employees receive regular training on data protection.
  • Restricted Access: Only authorized personnel on ace88 can access member data.

Ace88 retains your data only for as long as necessary. Even after an account is closed, ace88 may retain certain information for a specified period due to legal obligations. Generally, ace88 keeps core transaction records for up to 5 years following account closure.

ace88's data centers are ISO/IEC 27001 certified and operate under 24/7 security monitoring. In the event of a data breach, ace88 will notify affected members within 72 hours.

6Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the ace88 website and app. The types of cookies ace88 uses:

  • Essential Cookies: Essential for core ace88 operations — maintaining login sessions, managing security tokens, and similar functions. These cookies cannot be disabled.
  • Functional Cookies: Used to remember your language preferences and settings on ace88. Disabling these cookies may limit certain features.
  • Analytics Cookies: Helps improve the performance of the ace88 website. This information is collected in completely anonymous form.
  • Marketing Cookies: To show you relevant ace88 advertisements. You can disable these cookies at any time.

You can delete cookies or stop accepting new ones at any time through your browser settings. However, some features of ace88 may not work properly as a result. ace88 uses third-party analytics tools that are governed by their own separate privacy policies.

7Your Rights

As an ace88 member, you have the following rights over your own data. ace88 fully supports these rights:

Right to Access Your Data

You can find out exactly what information ace88 holds about you.

Right to Rectification

Contact ace88 support to correct any inaccurate or outdated information.

Right to Erasure

Ace88 may delete your data if there is no legal obligation to retain it.

Data Portability

You have the right to download a copy of your data held by ace88.

Right to Object to Processing

You may object to ace88's processing of your data for specific reasons.

Right to Withdraw from Marketing

You can opt out of ace88's promotional emails or messages at any time.

To exercise these rights, email ace88's support team. ace88 typically responds to requests within 30 business days. In certain cases, ace88 may be unable to delete or provide data due to legal obligations — if so, ace88 will explain the reason.

8Minor Protection

Ace88 is strictly for users aged 18 and above. ace88 does not intentionally collect any information from minors. Age is verified at the time of registration, and users under 18 are not permitted to create an account.

If ace88 inadvertently collects data from a minor, the relevant account will be closed and the data deleted as soon as this comes to our attention. Parents or guardians who have concerns are welcome to contact ace88 support.

Warning: You must be 18 years of age or older to register on ace88. Registering with false information is a violation of ace88's terms and conditions and may result in account termination.

9Policy Changes

Ace88 may update this privacy policy from time to time. If any significant changes are made, ace88 will notify registered members by email in advance. Continued use of ace88 after any changes constitutes your acceptance of the updated policy.

  • The date of the most recent privacy policy update is always displayed at the top of the page.
  • Ace88 retains a copy of the previous version, which can be obtained through support if needed.
  • For minor changes such as spelling corrections or clarifications, ace88 will not issue a separate notification.
  • For major changes, ace88 will notify members at least 14 days in advance.

10Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact ace88's data protection team. ace88 always takes your privacy concerns seriously.

Privacy Contact: [email protected]

Ace88's support team typically responds within 24–48 hours. For complex matters, ace88 may take up to 30 business days. For more details, visit ace88's FAQ Page View.

Frequently Asked Questions

The most frequently asked privacy questions from ace88 members

No, ace88 never sells your personal information to advertisers or third parties. ace88 only shares limited data with partners necessary to deliver its services, such as payment processors and KYC providers.

When an ace88 account is closed, most personal data is deleted. However, due to legal obligations, ace88 typically retains financial transaction records for up to 5 years. This data is used solely for legal purposes.

ace88 protects your data with 256-bit SSL encryption, multi-layered firewalls, and regular security audits. ace88's data centers are ISO/IEC 27001 certified and operate under 24/7 security monitoring.

Every ace88 promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop all marketing communications from ace88. You can also contact ace88 support directly to be removed from the marketing list.

Yes, all documents submitted through ace88's KYC process are stored on encrypted servers. Only authorized ace88 staff have access to these documents. ace88 does not share them with any third parties, except where required by law.

Your Privacy Is Protected — Get Started Now

Register for free on ace88 and enjoy a fully secure and private gaming experience.

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